Terms and Conditions

1. Scope
The following terms and conditions apply to all orders placed via our LIAN Institute website.

2. Contractual partner, conclusion of contract
The purchase contract is concluded with Lian Chinaherb AG. By placing the products in the online shop, we are making a binding offer to conclude a contract for these items. You can initially place our products in your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction aids provided and explained in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after submitting your order, you will receive a confirmation email.

3. Contract language, contract text storage
The languages available for the conclusion of the contract are German and English. We will store the contract text and send you the order details and our terms and conditions by email. You can also view and download the terms and conditions at any time on this page. You can view your past orders in our customer login.

4. Payment
The following payment methods are generally available in our shop: PayPal, credit card.

5. Liability
We are always be solels liable for claims for damage caused by us, our legal representatives, or vicarious agents

•    in the event of injury to life, limb or health,
•    in the event of intentional or grossly negligent breach of duty,
•    in the event of warranty promises, if agreed, or
•    to the extent that the scope of the Product Liability Act applies.

In the event of a breach of essential contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the contractual partner may regularly rely, (cardinal obligations) through slight negligence on our part, on the part of our legal representatives or vicarious agents, liability shall be limited to the amount of damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.

Disclaimer for content and medical information
1.    The user acknowledges that all content provided on the website – in particular in courses, videos, articles, comments, or other materials – does not necessarily reflect the views of Lian Institute. Lian Institute does not guarantee the accuracy, completeness, timeliness, or availability of this content. Any liability for damage, loss of data or other disadvantages incurred by the user through the use of the information provided is excluded.
2.    The user is aware that medical and health-related content may also be provided or made available as part of the medical training courses offered. The use of this content is expressly at the user's own risk. Lian Institute, its lecturers, and other contributors accept no liability for direct or indirect damages resulting from the use of or reliance on such information.
3.    The user undertakes to critically review all information and to apply it independently within the scope of their professional practice. The content offered does not replace individual diagnosis, therapy decisions, or advice from a medically qualified professional.

6. Cancellation policy

Right of cancellation
In accordance with the statutory provisions, there is no right of withdrawal for digital content once the execution of the contract has begun and the customer has expressly agreed to this.

7. Code of conduct
We have submitted ourselves to the following codes of conduct: Trusted Shops quality criteria http://www.trustedshops.com/tsdocument/TS_QUALITY_CRITERIA_de.pdf

8. Applicable law and place of jurisdiction 
1.    Swiss law applies exclusively to legal questions and disputes in connection with the website lian-institute.ch.
2.    The exclusive place of jurisdiction is Wollerau SZ, CH, unless a mandatory place of jurisdiction is required by law.